How can the hospitality industry benefit from marketing automation platforms?
Discover how small businesses in the hospitality industry can boost their ROI with marketing automation.
Small businesses in the hospitality industry, such as wineries, typically require employees to juggle multiple tasks and responsibilities on an average business day.
When performed manually, these tasks can be tedious, time-consuming, and taxing on employees, on top of taking away time that could have been spent on more productive tasks.
From customer segmentation and lead nurturing to social media engagement, small businesses should turn to automation solutions to simplify and streamline their operations.
This explains why many wineries have turned to marketing automation to lower their labour and operating costs, reduce manual tasks, and implement measures that can boost their sales and overall ROI.
That said, here are four ways in which small businesses in the hospitality industry can leverage marketing automation platforms to boost their marketing campaign revenue and overall ROI.
How can businesses in the hospitality industry benefit from marketing automation platforms?
1. Promote and manage events
Wineries often host events such as wine tastings, wine tours, and release parties. With marketing automation, winery marketers can assist with promoting these events by blasting out automated email campaigns and leveraging social media automation to have a wider reach. By setting up automated workflows, wineries can also manage event registrations and send follow-up communications easily.
2. Personalise marketing campaigns
Marketing automation platforms are typically integrated with customer relationship management (CRM). This makes it easier to identify the right recipients by considering the similarities they have, such as age range, location, past purchases, and personal interests. This element of personalisation can lead to higher engagement rates when recipients receive marketing material that resonates with them.
3. Wine club management
Wineries can leverage marketing automation to manage their wine club memberships more seamlessly, as there are features that help simplify the management of memberships. This includes setting up automated subscription renewal reminders for existing members, making personalised offers, and tailoring relevant communication material as per each member’s preferences, making them feel valued.
4. Enhance loyalty programmes
With marketing automation, you can easily implement eye-catching loyalty programmes. Wineries can leverage this platform to automate the processes of tracking loyalty points, sending reward notifications, and creating personalised offers to long-standing customers to encourage repeat purchases. Features such as an email subject generator can help customers express their interest in these programmes.
Improve workflow efficiency and boost winery sales with Keap’s marketing automation solutions
At Launchy, we are committed to transforming businesses by improving their marketing automation capabilities.
Our growing list of clients who have used our automation tools to improve their campaigns is a testament to our salient approach to scaling their business needs. Our cutting-edge solutions help boost ROI and enhance their marketing automation approach.
If you’re interested in becoming a part of our growing portfolio of clients and benefitting extensively from our comprehensive range of automation solutions to improve your workflow efficiency, schedule a consultation with our experts today.
More insight into how Keap can improve the marketing automation process
What people say
FAQ
This platform benefits wineries by streamlining communication, improving customer engagement, and driving sales.
Yes, they are scalable and can accommodate the growing needs of wineries. This platform provides the flexibility to add features as the business expands.
Wineries should look for platforms that offer robust analytics and reporting tools. They should include reports and analytics on open rates, click-through rates, conversion rates, and other key performance indicators.
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