April 5

Legal process automation: A look into digital transformation in the legal domain

Managing a law firm may be your life’s work and passion, but it can often feel as if the work you are putting into your operations isn’t necessarily reflected in the results you’re generating. This is especially the case if you’re still utilising traditional, manual operations.

While some of your operations may look simple, each facet of the process requires top-notch quality and accuracy along with the smooth functioning of a network of processes. All these standards must also be met simultaneously in order to avoid inefficiency, clientele dissatisfaction, and worst of all, malpractice lawsuits.

This requires your team to navigate some complex roads that may add to the burden of their workload. Fortunately, today, you have a simple solution to alleviate each one of these challenges—legal process automation.

The legal sector has been slow to join the automation revolution that has been taking over all aspects of businesses for the last decade. But leveraging the power of automation to optimise your resources and standardise your operations is one of the easiest ways to hit your operational goals and gain an advantage over your competitors.

It’s time the legal sector benefited from the opportunities available to it by opening the door to more automation.

Reduce the time spent on non-billable procedures

Legal documentation requires accuracy and compliance, meaning your team is expected to stay vigilant when ensuring these elements are in place. You may need to double down on these efforts in the event that you have to prepare urgent documentation or rectify or re-work documents that didn’t meet expectations.

The demands don’t end there, but the ultimate result of these tasks is that you often end up sinking too much time into non-billable tasks, in addition to creating bottlenecks all across your operations. This is not something you can afford in the long run if you’re to meet your client needs with the efficiency and speed they anticipate.

With a legal process automation system, however, you can resolve many of these issues.

An electronic document management system, for example, can create the necessary documents and meet the relevant compliance requirements faster than any human.

By automating your law firm, you can digitalise everything from entering data to retrieving stored data in the future, all while focusing on more productive,
profit-generating tasks.

Cut down overhead costs

By integrating workflow automation software in your firm, you can transfer manual, routine processes to your new system and eliminate the need for your team to engage in repetitive tasks. This will assist your administrative team and help them engage their skills in more challenging parts of your practice.

While manual operations have gotten the job done for decades now, they also require heavy investments in time and resources. Allocating manual tasks requires training, quality assurance processes, and a large team to tackle administrative tasks such as client onboarding, document management, or invoice clearance.

A larger team means more is spent on hiring and training, payroll and, consequently, higher overhead costs; all for them to engage in manual processes that can be done more efficiently and cost-effectively with legal process automation.

That means streamlined operations and a more efficient workplace, all by making the right investment in the best automation system for you.

Let your automation system take care of the menial tasks while your team focuses on delivering higher value and quality for your clients.

Standardise your operations

When you put an automation system in place, you establish more transparency, which, in turn, helps ensure that everyone in your firm is on the same page. This is a feature that’s much needed for operational success in the legal domain.

Automated systems are often implemented to ensure compliance and consistency across operations and facilitate streamlined processes.

That’s why by automating your legal processes and ensuring everyone is on the same page, you can take the stress out of compliance all while delivering
high-quality service. With automation software, you can decrease errors, eliminate inefficiencies, and reduce negative client experiences.

Legal process automation also helps you accelerate your operations and improve the productivity of your firm. With capabilities like document automation, you can create a wide range of legal documents in a fraction of the time it took with manual processes.

Enhance your client experience

At the end of the day, the quality of your service is determined by the quality of your client experience.

High quality and speed of delivery is something clients increasingly expect and demand. When you’re able to support your team with automation, you can produce customised legal documents swiftly, meet the quality and time expectations of your clients, create a better customer experience, and improve client satisfaction and retention.

In addition, you can pair the modern client’s tech-savvy nature with automation to tailor a more value-added service that seeks to exceed, not just meet, your client expectations.

For example, today, firms often build online portals for potential clients to utilise and create a variety of select contracts using the firm’s document automation software.

Not only does this provide your potential clients with the legal documents they need in an instance, but they are also more likely to reach out to your team when they have additional legal needs in the future. That’s a win-win situation in our book!

Work smarter with legal process automation 

Accuracy, compliance, and accelerated operations that meet the rising standards of your clients operate at the core of any successful law firm.

With legal process automation, all these goals will be within arm’s reach.

What’s more is that as you build the quality of your service and grow your audience, you can focus on reducing costs and maximising your profits simultaneously while witnessing true transformation at your firm.

Interested in finding out more about what automation can do for your firm? Schedule a free consultation with us today! Here at Launchy, we bring you
cutting-edge solutions that are tailored to meet the unique goals of your legal firm.