A BUSINESS AUTOMATION PLATFORM—A NECESSITY FOR BUSINESS SUCCESS
Learn how the right business automation software can transform your business and secure your future.
Every business has operational workflows that take up too much time and involve too many people. These inefficiencies may seem like small prices to pay but, in the long term, they add up to poor resource allocation, higher costs, and a more ineffective business outlook overall.
A business automation platform can help to make these workflows simple and more streamlined, with fewer errors and more money saved. Today, companies can carry out these processes on an accelerated timeline with little to no human intervention needed.
This doesn’t mean that any solution will fit your business. No two business automation platforms are built equal, but picking the best one for you is easier when you know which features should be prioritised when trying to identify the best platform for your needs.
The most vital features in any business automation platform
Lead scoring
This helps you understand your customer’s journey when they’re interacting with you. An ideal business process automation tool will be able to monitor your customer journey and build a profile of them; checking on their choices, their interests and more. This will help your sales team make better decisions when presenting targeted offers and engaging prospective customers.
Customer segmentation
Automated customer segmentation is an invaluable tool for your business. It can group customers based on common characteristics, which makes it easier for you to develop more targeted, meaningful, and personalised content for each group of customers. This can allow you to boost your conversion rates significantly.
Real-time analytics
Making decisions based on the data you receive and process means that you may have to wait hours or days for important information. Real-time analytics facilitates immediate action so that you can be proactive when it comes to your business. You will be more equipped to seize opportunities or even prevent potential problems before they happen.
Social media management
This feature can help you maintain visibility and help with your customer relations, all with minimal effort. With automation, you can schedule your content and easily track how it performs over time. This data can also help you identify customers’ and potential prospects’ reactions to your products and services.
Online calendar integration
This can help you manage multiple workflows as well as all your projects and tasks through one shared online calendar. This ensures proper organisation and collaboration throughout your company and can even help sort out high priority activities, and manage schedules, appointments, and events.
The most vital features in any business automation platform
Lead scoring
This helps you understand your customer’s journey when they’re interacting with you. An ideal business process automation tool will be able to monitor your customer journey and build a profile of them; checking on their choices, their interests and more. This will help your sales team make better decisions when presenting targeted offers and engaging prospective customers.
Customer segmentation
Automated customer segmentation is an invaluable tool for your business. It can group customers based on common characteristics, which makes it easier for you to develop more targeted, meaningful, and personalised content for each group of customers. This can allow you to boost your conversion rates significantly.
Real-time analytics
Making decisions based on the data you receive and process means that you may have to wait hours or days for important information. Real-time analytics facilitates immediate action so that you can be proactive when it comes to your business. You will be more equipped to seize opportunities or even prevent potential problems before they happen.
Social media management
This feature can help you maintain visibility and help with your customer relations, all with minimal effort. With automation, you can schedule your content and easily track how it performs over time. This data can also help you identify customers’ and potential prospects’ reactions to your products and services.
Online calendar integration
This can help you manage multiple workflows as well as all your projects and tasks through one shared online calendar. This ensures proper organisation and collaboration throughout your company and can even help sort out high priority activities, and manage schedules, appointments, and events.
With Launchy, you can leverage a business automation solution that is flexible to your needs
At the end of the day, it’s all about serving your needs, so before you look at what the right software can offer you, you need to figure out what you want to be able to achieve through the platform you choose.
Adopting a method that will overhaul the way things are done in your business without a strategy just for the sake of automation will only throw your operations into disarray. Your automation efforts should enhance and improve on methods you already have in use.
At Launchy, we can help you manage your automation processes to accelerate the timeline to your goals and protect and enhance the unique strengths of your organisation.
What our clients have to say about us
Brendan Zuza
Online growth group
"Thank you for all your help over the past 5 sessions. From the first session to last, the process has been crystal clear, which is very important when working with a new program (Keap). You've helped me develop automations and new systems which my clients are going to love. Really appreciate your help with Keap and passing on valuable practical industry specific knowledge."
Richard Kelly
Team Strategic Thinking
"It is rare to find a person who has such deep understanding of the technology and its application combined with the human attributes to nurture and teach new users in a simple and memorable way."
Chris H
Hinton Digital
"Awesome work Lyndi, We really appreciated your advice, training and the homework to get us started. See you next time."
Fraser Mackenzie
Montalto Winery
"Launchy.io’s quick response and understanding of our needs have been outstanding. We’ve quickly started achieving our goals and have a fantastic roadmap of CRM opportunities in front of us. It's been great building relationships and working with all of the team."
Lucy Herron
The Lucy Rose Clinic
"Launchy took my business from a walk-in bricks and mortar business with a static online presence to an automation machine where we saw double the list growth, saved more than 20+ hours a week in repetitive admin time PLUS we smashed our revenue targets within a few short months of working together. I highly recommend working with them."
Mark Falzon
Mentoring For Inspired
"Sometimes you come across a company or people that truly gets it, someone that really understands the job at hand, knows what to do to make things happen and goes the extra mile. Launchy is one of those rare finds. I have had the privilege of working with Launchy & Crystelle and highly recommend them."
Subriah Fonseka
Unique Wrought Iron
"Thank you so much for your help, I feel like these sessions are incredible I feel like you've given me more than what I thought these sessions would be, I thought they were going to be high level demo, I have nothing but praises to sing, it's been great"
Karen Lowe
123 Financial Group
"Cynara is the best in the business. Not only is her knowledge of Keap extremely impressive, she's also a supremely good communicator and trainer. And she is genuine about ensuring companies get the very best results from their Keap system. 10 out of 10."
Monique Ellis
Australian Racing Tours
"We implemented Keap Pro about six weeks ago and we can already see the impact it has helping us connect better with our clientele. Thanks to Sharon from Launchy for getting me kickstarted with the one on one coaching sessions. I found them so valuable and provide great insight and guide into things you are doing right and what you can do even better.."
Nick Abregu
GORILLACO
"Without a doubt a master of her craft! Even 10 minutes with Crystelle is enough to open up your mind to the world of automation possibilities!"
Ben Fewtrell
MAX MY PROFIT
"I was recommended to Crystelle & Launchy from one of my team and I am so glad that I was. Crystelle has helped us to easily move into the world of marketing automation. Her knowledge is vast and in her own words loves the nerdy stuff! Making Crystelle & her team the perfect people to help you automate your marketing and create a lead generating machine online!"
Mark Falzon
Mentoring For Inspired
"Amazing to deal with. Helping me automate and scale my business. Amazing customer service. The team has really been helpful."
Lucy Herron
The Lucy Rose Clinic
"Launchy took my business from a walk-in bricks and mortar business with a static online presence to an automation machine where we saw double the list growth, saved more than 20+ hours a week in repetitive admin time PLUS we smashed our revenue targets within a few short months of working together. I highly recommend working with them."
Carrie Myton
Myton Consulting
"Launchy’s forward thinking and strategic approach systemised our marketing workflow in a way that made our new prospect and sales conversations seamless. Working with Crystelle & Launchy is a no-brainer."
Mark Falzon
Mentoring For Inspired
"Sometimes you come across a company or people that truly gets it, someone that really understands the job at hand, knows what to do to make things happen and goes the extra mile. Launchy is one of those rare finds. I have had the privilege of working with Launchy & Crystelle and highly recommend them."
Brendan Zuza
Online growth group
"Thank you for all your help over the past 5 sessions. From the first session to last, the process has been crystal clear, which is very important when working with a new program (Keap). You've helped me develop automations and new systems which my clients are going to love. Really appreciate your help with Keap and passing on valuable practical industry specific knowledge."
Ben Fewtrell
MAX MY PROFIT
"I was recommended to Crystelle & Launchy from one of my team and I am so glad that I was. Crystelle has helped us to easily move into the world of marketing automation. Her knowledge is vast and in her own words loves the nerdy stuff! Making Crystelle & her team the perfect people to help you automate your marketing and create a lead generating machine online!"
Nick Abregu
GORILLACO
"Without a doubt a master of her craft! Even 10 minutes with Crystelle is enough to open up your mind to the world of automation possibilities!
"
Richie Nelson
BBQ DR
"Amazing to deal with. Helping me automate and scale my business. Amazing customer service. The team has really been helpful."
Subriah Fonseka
Unique Wrought Iron
"Thank you so much for your help, I feel like these sessions are incredible I feel like you've given me more than what I thought these sessions would be, I thought they were going to be high level demo, I have nothing but praises to sing, it's been great"
Karen Lowe
123 Financial Group
"Cynara is the best in the business. Not only is her knowledge of Keap extremely impressive, she's also a supremely good communicator and trainer. And she is genuine about ensuring companies get the very best results from their Keap system. 10 out of 10."
Monique Ellis
Australian Racing Tours
"We implemented Keap Pro about six weeks ago and we can already see the impact it has helping us connect better with our clientele. Thanks to Sharon from Launchy for getting me kickstarted with the one on one coaching sessions. I found them so valuable and provide great insight and guide into things you are doing right and what you can do even better.."
FAQs
Contemporary businesses can reap many benefits from automation, including enhancing employee efficiency, reducing operational costs, decreasing human errors, increasing sales, and bettering collaboration between teams. But above all, automation can help businesses have that competitive edge they need to thrive in the market.
Make sure you choose a platform that meets the specific automation needs of your business. Look for factors like product features, user interface, technical support, workflow tracking, data analytics capabilities, integration, prices, and reviews for the products.
Any operation in your business that requires the following from human labour shouldn’t be automated:
- Human-to-human interaction
- Empathy
- Critical and analytical thinking
- Strategic decision-making
You can migrate your operations into automation software first by identifying which of your processes are repetitive and don’t require human intervention.
You can also look for opportunities where you can lighten the workload of your team, cut costs, and reduce the time spent on tasks without disrupting the operations. To discover the best ways to start this journey, you can chat with a business process automation specialist at Launchy.
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