Customer reviews have always been important, but AI has made them even more powerful. Assistants frequently summarise businesses by highlighting review scores.
📊 Harvard Business Review notes that a one-star increase can raise revenue 5–9%. Another survey found that 49% of consumers won’t consider businesses under 4 stars.
Key learning: Reviews aren’t just about reputation — they directly impact your discoverability in AI recommendations.
Practical example: A spa automated its review requests via SMS. In six months, their Google rating jumped from 3.9 to 4.6, leading to more Map Pack placements and increased bookings.
Book a consult now to build a 5-star review strategy.
October 8
Reviews That Boost Visibility — and Profits
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